Director of Operations
I started at Colliers International in 2011 after working with Rugby New Zealand on the Rugby World Cup 2011. Previous to that I worked with the Corporate Services team at the New Zealand Transport Agency where I assisted the Property team with their critical date management, database updates and property related invoice processing.
As part of my role as Director - Operations I am continually evolving processes and systems to optimise Corporate Solutions operational platform. This includes working closely with our development team on the New Zealand Colliers360 Platform, reviewing and streamlining the Corporate Solutions Accounts and Helpdesk processes and carrying out a number of human resources activities.
I have a sound knowledge of database structures and this has enabled me to implement a number of optimisation solutions for Corporate Solutions clients and staff on tools we have available.
I am committed to working on leading edge solutions, innovation and continual improvement of the Corporate Solutions operations for our clients and staff to ensure they have the greatest visibility on their portfolio and add value by maintaining excellent data integrity.
I have a Bachelor of Business with a major in Management. I completed this paper extramurally through Massey University while working at Colliers.
Ministry of Justice - OTS Landbank, New Zealand Post, Z Energy, Ministry of Education, Land Information New Zealand, Fletchers Building, BNZ, Government Property Group, ACC, NZ Police, Kiwibank, Z Energy, TAB, The Warehouse Group
Wellington (Occupier Services)
Craig has over 25 years experience in property in both New Zealand and the UK. For the vast majority of his career, he has represented a number of corporate tenants and public sector tenants in pro-active and ongoing management of their property portfolios involving new development agreements, new lease negotiations, rent reviews, restructuring, collating organisational "needs analysis" and solid database management routines. Craig manages a team of property professionals but a strong passion for being involved and wanting to create the best solutions for his clients means he also brings a very "hands on" approach to his work. Various clients have included Ministry of Education, Z Energy, ACC, NZDF, Inland Revenue, Plumbing World, Vodafone, Telecom, Chorus, HSBC (UK), Telereal (UK), Eni-Lasmo (UK) and others.
As Director of Colliers Occupier Services in Auckland, Will leads a team of property professionals to manage large property portfolios across New Zealand.
Will’s extensive experience stems from more than a decade in the property sector providing a wide range of property services across all property types. This experience has equipped him with a deep understanding of the industry and market forces.
Wills team specialises in:
• Portfolio planning and strategy
• Mass portfolio management
• Site acquisition and disposal
• Lease negotiation
• Asset & facilities management
• Workplace management
• Financial reporting for property capex and opex
In addition to his technical role, Wills role has a strong focus towards business development, specifically, growing the Auckland Occupier Services business.
Since Will taking on a business development role for Corporate Solutions in 2014, the business unit has seen significant growth with the Auckland team growing from 4 to 14 property professionals, taking the total number of Corporate Solutions staff nationwide to 50. This growth has resulted in Corporate Solutions being the fastest growing business unit within Colliers since its inception in 2009 and has been recognised by the leading industry bodies with notable awards in recent years for:
• 2018 – PINZ Property Business of the Year
• 2018 – RICS Asset Management Team of the Tear
• 2017 – PINZ Innovation Award
• 2016 – RICS Property and Facilities Management Team of the Year
Andrew is a Chartered Surveyor with over 20 years real estate and telecoms experience obtained within private practice, corporate real estate and public sector environments. His responsibilities have included financial, asset and lease portfolio management; rent review and lease renewal negotiations; risk assessments; the minimisation of rates liabilities; KPI management; portfolio rationalisation; acquisition and disposal; reporting, forecasting and budgeting.
Andrew has a strong focus on portfolio planning and has developed several strategic portfolio plans for clients that ensure that they are positioned for success. He has particular expertise in translating clients’ business plans into property portfolio plans, and he understands that property can be a key element in a client achieving its strategic goals.
Wellington (Occupier Services)
Scott is part of the senior leadership team for the Occupier Services division and manages the Z Energy Non-Fuels Facilities Management contract team, the Land Information New Zeland Facilities Management contract team and the ServiceHub team.
Scott has seventeen years experience working for commercial property firms, corporate tenants and government organisations managing property portfolios and major property projects. Organisations he has worked with include Z Energy, Land Information New Zealand (LINZ), Ministry of Education, Inland Revenue, Vodafone, NZ Post, Kiwibank, NZTA and BNZ. He also spent two years in London working in the property team at BPP University.