License # 43520 | Licensed under the REAA 2008
Three decades of experience in the real estate industry mean Stephen Hebbend brings to his clients the benefit of having listed and sold property in every kind of market and economic scenario. With thousands of successful sales and satisfied customers, his work ethic, knowledge and ability to find solutions set Stephen apart.
From a young age, Stephen realised that the only way to succeed in the industry was to apply genuine commitment in every aspect of his work. "I've always endeavoured to do the right thing by my clients," he says. The formula paid off, developing many long term business relationships and allowing his career to thrive.
By 2002 he was an associate of the Real Estate Institute of New Zealand and his career had propelled him to the highest echelons of the industry in the Southern region. Stephen’s been in key advisory roles to staff throughout his career. Working as one of the most experienced sales consultants in the Colliers Otago team, he says “With the extremely efficient, high tech systems in place to assist with the running of the office, I'm able to do what I enjoy the most; listing and selling property".
A keen sportsman - Stephen's completed a number of half-marathons and fundraising long-distance cycle rides - he recognised a similar appeal in real estate; the chance to train hard to become the best.
"Stephen was absolutely fabulous to deal with throughout the entire process of selling our unit, which located at the centre of Queenstown-Ramada Hotel. His professionalism is very impressive, and he assisted us by providing ample information of the property. He works diligently and passionately, answering calls and emails back in seconds. He never gets tired of sharing the knowledge of the market with us which helped us to decide. In fact, I now think of Stephen as a friend rather than just our real estate agent. I highly recommend Stephen to anyone wanting to sell their property in Queenstown." Jennifer
"Stephen Hebbend was recommended to us by our lawyer and right from the outset we felt we were in good hands. We were nervous about putting our holiday home on the market by auction, especially during these uncertain times with COVID. Stephen explained the whole process of selling very thoroughly, advised what he thought would be best for our property and then we had several days to think it all through before we got back to him. Stephen kept us in the loop, either by text message, email or a follow up phone call. We felt quietly confident the whole way through that Stephen had our backs, was working for us and that the property would sell. On auction day we arrived feeling a little nervous but Stephen and the auctioneer soon put us at ease and once again kept us in the loop as the auction progressed ending with the property selling, with a great outcome. We would have absolutely no hesitation in recommending Stephen. He is professional, knowledgeable, advised us well, communicated well and sold the house in just under 4 weeks from start to finish." Kevin & Glenys
“After 17 months on the market Stephen listed our home and within 5 days he brought us an unconditional cash offer from a buyer on his database. The moral of the story is that in Queenstown, every agent will tell you they are experts. Stephen Hebbend and Colliers International are actually experts. Stephen is professional, he can negotiate, and he is meticulous.” Steven and Maggie
“Our dealings with Stephen Hebbend in selling our property in Thompson Street have been nothing but exceptional. His communication with us through the whole process has been outstanding, without any delay in any instance. He has been very easy to work with, being highly professional, open and honest and his knowledge of the local and broader New Zealand/overseas markets has been valuable to the sale of our property. We would have no hesitation to use his services again in the future.” Elliot and Janine
"I can’t thank Stephen enough for his professionalism and ‘can do’ attitude. I have no hesitation in stating that we would not have achieved the same result if we had marketed with the opposition. Stephens knowledge of the market place was spot on. I would have no hesitation in recommending Colliers and especially Stephen for his efforts on our behalf." Gwyn
"Stephen‘s communication with us was excellent, and he was more than willing to fit in with us for viewings. The whole purchasing process was hassle-free and enjoyable, and we would definitely use Stephen as a Real Estate professional in the future." Kathryn
"Stephen has always been a most professional real estate agent and one in whom I have complete trust. Most recently he was very pro-active in helping me prepare a house for sale in Arrowtown and taking it to auction - the sale result was above expectations and this is entirely due to Stephen's pro-active approach and professionalism. I am entrusting Stephen to market another property for me and I have no hesitation in recommending him to those wishing to engage a real estate agent in whom they can have complete confidence." Frances
"Thank you very much indeed for all your help in effecting a sale of my Sofitel unit and for the smooth transfer of ownership from me to the new owners. I hope they are happy with their investment. Again very many thanks. All your help is very much appreciated." Diana
"Stephen was exceptional. We are based in the UK and he went above and beyond to ensure the sale of our home. I would not hesitate to recommend him." Mark
"The sale of our much-loved home was a fine combination of Stephen's honesty, advice and integrity, backed by a fantastic team." Lea & Marty
"I have known Stephen for about 30 years. I was very satisfied with Stephen's service." Rambu
"Dear Stephen, I can’t thank you enough for finding the perfect property for our rental investment. You were a pleasure to work with and we appreciate the effort that you put in during the search. You are definitely the best real estate agent I have ever dealt with. Many thanks." Casey
"We found Stephen to be very efficient and knowledgeable throughout the whole sale process, we never felt any pressure. He totally understood our situation and worked with us on such a personal level we felt right from the start that he was the best choice for us. We cannot thank Stephen Hebbend enough for his efforts, empathy and understanding during the process of the sale - he made it very easy for us. We would most definitely recommend Stephen as a preferred choice of agent to anyone buying or selling." Jackie & Tracy
"I find this the opportune time to thank Stephen very much for selling us our new home in Mary Street and selling our house in Tanner Street. We would just like to say how professional and easy it was. We met Stephen at an open home, which we purchased shortly after. Then came the arduous task of selling our own. We went to 3 different real estate companies for prices and put a lot of thought into who to list with. The decision in the end, to go with Stephen, was because he worked exceptionally well at getting the best price for the vendors of the house we bought, so we assumed he would do the same for us. As we have lived in our home for 57 years, this whole process has been huge. Our house was listed on the Monday and sold by Wednesday, at full asking price. No stress not even an open home. Throughout the whole process, every phone call was answered or returned within 5 minutes. Very prompt with appointments at the house. And very patient with all the family involved, helping us through the process. We would have no hesitation in recommending him to family and friends." Bev & Ray
“Thank you again for selling our house. We appreciated your professionalism and honesty throughout the marketing of our house and this was one of the reasons we listed with you. One of the things that impressed us about the entire team was their involved throughout the time our house was on the market. We found your team to be friendly at all times and appreciated the constant feedback through emails and phone calls after open homes and private viewings. We believe it is because you guys work as team that we sold our house.” Shelly & Greg
“We have been dealing with Stephen as our real estate agent for approximately 12 months now. During that time he has successfully sold two houses for us and helped us to acquire a house that we so desperately wanted. Throughout the whole course of this time, we have found Stephen to be of impeccable honesty and integrity. He was very knowledgeable about the market and what was happening in it and advised us accordingly yet still left us to make our own decisions. He was open and extremely approachable and nothing was ever too much trouble or question ever too trivial. We felt most confident in his decisions and felt that he gave us the time we needed to decide on things. What stood out most for both of us was that we trusted him and as a consequence, trusted his team and found them all to be highly professional at all times. We have no hesitation in recommending Stephen to anyone interested in buying or selling real estate or for anything else for that matter as we have found him to be extremely professional, reliable and courteous at all times.” Mark & Myschel
“Stephen Hebbend has helped both ourselves and friends of ours purchase a few investment properties over the years. To buy property from overseas over the internet can be very risky but Stephen provided us with all the information we needed to make sound decisions. He impressed us with taking care of all the extra things that were required in our absence. He was both honest and thorough in providing us not only extensive photos and sound pricing knowledge, but also information about location and any neighbouring concerns of the properties. Finally he provided all the information and documents to enable our purchases from overseas to be a smooth and easy process. Stephen’s sound advice has resulted in a profit for us on our investment properties over the years and our friends still have their successful rental investments. Thanks Stephen we are very appreciative of your trustworthiness and expertise.” Philippa
“Chris and I would like to express our gratitude and thanks for your tireless assistance in purchasing a property while based in a country outside of New Zealand. Stephen, your dedication has no boundaries. Giving up your Sunday with family to show Chris and myself numerous properties. You showed great wisdom and skill in negotiating for us and provided valuable advice when required. Nothing was ever too much trouble for you or the team. We have never met a real estate agent with the same passion, enthusiasm or integrity. Thank you, we will definitely be lifelong customers and friends.” Pamela & Chris
“I have known Stephen Hebbend for over 15 years as a Real Estate Sales Consultant. Stephen is undoubted, reliable, trustworthy and has a vast knowledge of the market and industry through the years of experience in the business. His service to his clients is of a very high standard.” Murray
“We had a home that we loved but we were in the wrong city so we approached Stephen to see if he would market our house. We had a small window of opportunity to sell our house before Christmas and after all of the team had viewed our place it was decided to go to Auction in 4 weeks from start to finish. For a start the photos Stephen took of the place were fantastic and set the tone for the rest of the professional handling we got from the whole team. The blurb was drawn up and the signs made. Mail drops and flyers sent out and all the information was placed on many internet sites with constant feedback from Stephen. Stephen worked hard with open homes on Fridays, Saturdays and Sundays and phoned after each one with a quick report and up date. Also working well into the evening with interested parties’ right up to the auction. Auction day came and after a phone call or two and a visit from Stephen and the Auctioneer who put us at ease, the time came to head to the office and get the ball rolling. With such a great auctioneer there was no way the house was not going to sell and with a bang of the hammer it was sold. All the hard work had paid off.” Scott & Lisa
“Nicola and I found Stephen to be friendly, professional and outcome oriented when we purchased a home in Invercargill in 2000. A challenging transaction and obviously working for the vendor, Stephen made us feel comfortable about the transaction and the decision we were making. I have subsequently maintained contact with Stephen and would recommend him and his services to anyone.” Wayne
“I have known Stephen for some years. He works in a tough and competitive industry. Even with this, he has always maintained his integrity and personal values which are very high. I value these characteristics!” David
“Stephen offers professional real estate services to our mutual clients and is always prepared to go the "extra mile".” Tony
“We approached Stephen in 2010 regarding the purchase of a property in Queenstown. We found Stephen to be trustworthy and reliable at all times, leading to a successful outcome.” Derrick
“Stephen is an outstanding person and real estate agent who always shows the highest integrity in his business dealings. We have been extremely impressed by his honesty and commitment to our cause. We would thoroughly recommend Stephen to anyone wanting to sell or buy a property.” Myschel
“We have worked with Stephen on several occasions in the past, both buying and selling real estate, and have again recently listed our home with him. We have always found him to be easy to deal with, honest and reliable, and have always achieved a good result in our dealings with him. We have found he listens to what we are saying, provides good feedback, and puts in the effort required to get a result. We have no hesitation in recommending him to anyone needing his expertise.” Suzan
“Just a wee note to thank you sincerely for your time and dealings we had with you recently in the sale of our property. It was indeed a pleasure (and a much more pleasant experience that I have endured in the past!) to have you handle our sale. I thank you for the manner in which you conducted your business which we found very sincere, professional and efficient. We will recommend you and your team to anyone we hear might be needing the services of a realtor.” Karen & Paul
“Just wanted to say a big thank you for all your help, time and effort. Thank you for always being so patient.” Prescilla
“We have worked with Stephen for approximately 20 years and we are really pleased. We were treated with respect and honesty and would use Stephen and the team again should the need arise.” Joan & Trustees
“Stephen was very professional at all times. As a buyer, I felt that he was honest and had integrity and he was respectful at all times.” Joy
“It is with pleasure that I write these few words to thank Stephen and the team for the very professional manner in which they presented my home for sale recently and consequently gained an excellent result in a very short time. It was very 'stress free'. Well done!” Elaine
“Just a little note to thank you so much for your help with the recent sale of Dad’s unit in Catherine Street, we are very pleased with the result you achieved for us. Your kindness, prompt service, attention to detail and professional manner have greatly impressed us. We look forward to working with you in the future and will have no hesitation in recommending you to family, friends and work colleagues. “ Ann & Greg
“I was very happy with the service and advice provided by Stephen, he always kept us updated. He had a great manner about him, presented himself well, was down-to-earth and a pleasure to deal with. I really couldn’t ask for more!” Michael
“Stephen was very professional at all times and communicated extremely well throughout the whole process. As a buyer, I felt that he was honest, had integrity and was respectful. He made himself available to show us through properties at times that suited us. Being from out of town, we flew down for a day and had a lot of properties to view. He bent over backwards to help us complete the deal. Thanks Stephen!” Malcolm & Suzanne
“Stephen was really helpful and went out of his way to help.” Richard & Megan
“As an out of town vendor, who was acting on behalf of a family, I found Stephen easy to work with and prepared to go the extra mile. He acted with professionalism and understanding and kept me fully informed throughout the sale process.” Jeanette
“We would like to thank Stephen for his 110% effort in selling our property. From when he first walked through the door, to the sale of the house, we were kept well informed with weekly reports via emails and phone calls. Stephen impressed us with his friendly and positive attitude. There were no overinflated promises to satisfy our egos, just a confidence of a price that we could and did achieve. We highly recommend Stephen Hebbend & his team to anyone selling or buying a property and would not hesitate to use him again. Thank you Stephen” Riki & Anne
“I am happy to recommend Stephen as an easy-going and informative real estate agent. When I first approached him he did not waste my time in trying to sell me the wrong houses but took me immediately to one that matched the description I wanted. Once the offer was in Stephen was helpful in ensuring everything was managed correctly and in trying to find the answer to any queries I had. Great to work with, greatly appreciated.” Richard
“Having used Stephen Hebbend previously and also recently. I found his ability as a sales person very pleasant and a most engaging person to deal with and I would recommend him to any future clients.” Alice
“Stephen Hebbend was excellent. Lovely personality and he was a pleasure to do business with. Thanks Stephen, I love my home!” Helen
“We can honestly say that we found our sales agent Stephen to be the best we have ever dealt with over a 26 year period of having properties. In our opinion, Stephen went well beyond his role in the entire process from initial contact to purchase of our first property as an investor, both in his professional demeanour and his friendly, helpful manner.” Ross & Katrina
“Very pleased with Stephen and would highly recommend him to anyone in the future. He worked hard for us and also he took an interest in what we wanted.” Margaret & Donald
“I am writing to thank you for the totally professional service you provided to us recently with the purchase of our property in Frankton. Both Julie and I felt at all times that you were working on our behalf with absolute integrity and honesty. Furthermore we appreciated your frankness and attentiveness whereby we genuinely felt that our business was of the utmost importance to you. This does not seem to be commonly found in the real estate industry these days. We also valued the efforts of the rest of the team it certainly made this process much more straight forward than it might have been.” Tim
Inextricably woven into the rich tapestry of the Queenstown business world, Hugh Clark has been on the Queenstown corporate scene for over 25 years, including over a dozen in real estate. Hugh has an enviable network of contacts across a diverse suite of businesses, generating an extensive database that’s been an essential element of his success in the property field.
Exemplary IT and web experience has positioned Hugh as a skilled marketer in the online sphere. He’s unafraid to utilise new and innovative media to keep his clients’ properties at the forefront of potential purchasers’ minds. Bringing an analytical approach to sales, he’s able to provide a detailed breakdown of the market to make the numbers work for clients. Fully aware that buyers are regularly looking for a mixed-use property in this international destination, Hugh has made sure he understands the growth markets of ever-evolving online shopping for apartment living and residential real estate in the area.
Whilst working across the full range of residential property, Hugh specialises in the investment, managed apartment and off-plan environment. Clients can expect exemplary communication, skilled negotiation and a genuine understanding of the market from any interaction with Hugh.
Outside of the office, Hugh’s a homeowner in the Shotover Country subdivision, with two energetic young sons to keep him busy.