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Queenstown and Rotorua are the star performers in Colliers International hotel report

Waldorf Stadium

Tourism hotspots still on top in hotel sector

New Zealand’s tourism hotspots of Queenstown and Rotorua are the star performers in the hotel sector in 2018, driving much-needed new supply in both centres.

The latest Colliers International Hotels report shows 132 rooms have been completed in Queenstown in the last 12 months, while a further 374 are under construction.

In Rotorua, there have been no new rooms completed but 171 are under construction.

Dean Humphries, National Director of Hotels at Colliers International, says these new rooms are very much needed as New Zealand’s tourism boom continues.

“There were 3.8 million international visitors in the year ended August 2018, up 3.6 per cent.

“Demand remains very strong in the key tourist centres, with occupancy rates of 83 per cent and 80 per cent recorded in Queenstown and Rotorua respectively.”

The largest amount of new hotel room supply is in Auckland, where 460 new rooms have been completed this year and 1,016 are under construction.

However, Auckland’s historically strong revenue growth has taken a breather after an exceptional performance in 2017; albeit occupancy remains the highest in the country at 83.7 per cent.

Revenue growth per available room (RevPAR) in Auckland dipped by 1.9 per cent in the year ending September 2018. Over the same period, the average daily rate (ADR) increased modestly by 1.8 per cent.

Humphries says the plateau in performance in New Zealand’s gateway city by no means suggests the hotel sector has reached its peak.

“Last year was exceptionally strong for Auckland hotel operators, with exceptional revenue growth underpinned by demand from the Lions Tour and the World Master Games.

“We expect another surge in visitors over the coming years, with the America’s Cup, APEC and the completion of the New Zealand International Convention Centre set to add to existing demand.”

In Queenstown, ADR grew by 12.3 per cent in the last year to $242.62, resulting in a 13.4 per cent increase in RevPAR.

Rotorua recorded an ADR of $134.79, up 5.1 per cent, resulting in a 7.8 per cent increase in RevPAR.

Growth in the other key centres has generally plateaued.

On the investment front, demand continues to outstrip supply.

“We continue to see strong interest for hotel assets in all key centres, but opportunities remain scarce,” says Humphries.

“The only major hotel to have changed hands in 2018 so far was the 178-unit Waldorf Stadium Apartment Hotel in Auckland – the first major CBD hotel to sell in Auckland since the Hilton in 2012.

“Heightened investment activity has also spread into provincial New Zealand where investors are seeing attractive returns and improving fundamentals.

“To this end, Colliers has recently concluded sales of hotels in Tongariro National Park and Palmerston North in the last quarter.”

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Dean Humphries

National Director | Hotels


Dean is a highly respected hotel investment advisor specialising in the disposal, acquisition and valuation of hospitality and tourism assets.  Dean provides advice to many institutional and tourism related entities including those noted in the client info tab.

Dean is also actively involved in a range of work in the wider South Pacific basin including; Fiji, Tonga & Samoa.

Dean joined Colliers International in May 2013 as National Director, Hotels for New Zealand and the South Pacific.

Prior to that Dean was Executive Vice President of Jones Lang LaSalle Hotels & Hospitality Group New Zealand & Queensland with over 25 years’ experience in the wider property industry.

He has also been actively involved in the wider property industry, holding a senior lecturing position at the University of Auckland between 1999 and 2011.

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